Contact Information Advisory

Important: Contact Details Required

Please ensure you provide both a valid mobile number and email address for the following reasons:

  1. Delivery Coordination: After ordering, our system automatically sends delivery instructions and estimated timelines to your email. Additionally, the local delivery depot will use your contact details for the Booked In process.
  2. Communication Redundancy: UK mobile signals can be unreliable. If you miss a "Booked In" call, we will follow up via email, allowing you to quickly contact the local depot and prevent delivery delays.
  3. Minimising Delays: Statistics show that 5% of orders lack complete contact details, preventing local depots from reaching customers, which frequently leads to avoidable delivery disputes.

Our Commitment to Accuracy

To prevent unnecessary logistical issues, please double-check your contact information during checkout. Thank you for your cooperation in ensuring a smooth delivery process.

For further details on our logistics process, please visit our Delivery Information page.